Online Reputation Score is a measure of how customers perceive and trust your brand based on their online interactions. It can impact sales, referrals, customer retention, and loyalty. But how do you know your score and are there ways to improve it? Here are some tips to help you measure and improve your B2C online […]
A digital marketing internship can be an exciting step in your career. However, you may find yourself in a situation where the tools and software you need are not readily available. This can be a daunting challenge, but it’s not insurmountable. With a little ingenuity and adaptability, you can make the most of your internship […]
If you own a small business, you know how important it is to communicate effectively with your customers. You want to build trust, loyalty, and satisfaction while setting clear boundaries and expectations. However, you may find it difficult to be assertive enough in your relationships with customers, especially when faced with difficult or demanding situations. […]
Understanding the importance of a solid business plan is essential to the success of your small business. It serves as a roadmap to guide your business growth and navigate complex markets. If your small business is in dire need of a solid business plan, there’s no need to panic. There are clear steps you can […]
Finding a mentor is extremely important for small businesses, especially if they operate in a niche industry that requires specific skills, knowledge, and connections. But how do you find someone to accompany, challenge, and support you on your entrepreneurial journey? Here are some tips to help you overcome the challenges associated with finding a mentor […]
If you own a small business, you know how important it is to give regular, constructive feedback to your employees. Feedback will help you improve their skills, align their goals with yours, and keep them motivated and engaged. However, not all employees are receptive to feedback. Especially if it’s negative or critical. Some people may […]
When a small business is ready for growth, it’s an exciting and pivotal moment. Expansion not only means increased sales potential, but also the opportunity to reach new customers and markets. However, this stage also brings new challenges and responsibilities. Managing this transition smoothly requires a strategic approach that balances risks and opportunities. From evaluating […]
If you’re a small business owner looking for a way to raise capital for your venture, you may have considered using your home equity as a source of funding. Home equity loans are loans that use your real estate as collateral and have several advantages over other types of loans. However, it also comes with […]
Social media is more than just a platform for B2C brands to connect with customers and prospects. It’s also a powerful tool for B2B marketers to showcase their expertise, build trust, and generate leads. However, creating and sharing effective B2B social media content requires a different approach than B2C content. In this article, we’ll give […]
A buyer persona is a fictional representation of your ideal customer based on research and data from your existing customers. This will help her understand her customers’ needs, goals, challenges, and preferences and will be able to adjust her B2B marketing strategy accordingly. But how do you define her ideal B2B buyer persona? Here are […]