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Day: March 23, 2024

What should you do if the customer service department of your small business lacks assertiveness?

If you own a small business, you know how important it is to communicate effectively with your customers. You want to build trust, loyalty, and satisfaction while setting clear boundaries and expectations. However, you may find it difficult to be assertive enough in your relationships with customers, especially when faced with difficult or demanding situations….

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If a strong business plan is required for your small firm, what should you do?

Understanding the importance of a solid business plan is essential to the success of your small business. It serves as a roadmap to guide your business growth and navigate complex markets. If your small business is in dire need of a solid business plan, there’s no need to panic. There are clear steps you can…

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