Business service data can provide valuable insights into the performance, efficiency and quality of your processes, products and customer interactions. However, to make sense of the large and complex data sets generated by business services, you need the right tools to collect, organize, analyze, and visualize them. In this article, we’ll explore some popular tools…
As a Business Analyst (BA), you are often faced with complex and ambiguous problems that require creative and logical solutions. How do you document and communicate your problem-solving process to stakeholders, customers, and team members? In this article, we’ll explore some best practices for documenting and communicating your problem-solving process as a BA, using a…
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